for indian it services

scale from 5 to 30 without operations breaking

tickbit is the time tracking, invoicing, and profitability platform for Indian IT services billing foreign clients. Role-based access, task management, multi-currency invoicing, and live margin visibility in one tool.

No card required. 14-day Pro trial included.

THE PROBLEM

Spreadsheets stop working at 15 people

What worked at 5 people becomes a daily reconciliation job at 15. Multiple tabs, broken formulas, three people editing simultaneously, a separate workbook for invoicing. Operations time grows faster than headcount, and visibility shrinks every quarter.

Everyone sees everything

Your developer can see the founder’s salary report. The intern can see the enterprise client’s contract value. There’s no role-based access in the tools you’ve assembled, and as you add departments, the lack of separation becomes a real problem.

Tasks and time live separately

Engineers track tasks in one tool, log hours in another, and the project manager reconciles weekly. By the time anyone sees how task progress maps to billable hours, the sprint is over and the budget conversation is already too late.

THE SOLUTION

How tickbit solves them

Built for 30, not just 5

Pro has no seat ceiling. Add team members through invitation links with the right role pre-assigned. Razorpay subscription billing auto-adjusts the seat count, prorated to the day. The product handles 30 people the same way it handles 5, with the same workflows.

tickbit.in
Team members page showing 25+ users with roles, departments visible

Role-based access with custom permissions

Three roles built in: admin, team lead, member. Members see only their assigned tasks and timesheets. Team leads see their team’s projects. Admins see everything. On Pro, custom permissions let you grant specific access — finance sees invoices, ops sees reports, engineers see tasks.

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Permissions configuration screen showing role-based access controls

Tasks and time, connected

tickbit’s Kanban board is wired to time tracking. Engineers move tasks across columns and log hours against them. Project leads see hours-per-task in real time. The same data flows into client invoices and the profitability dashboard. One source of truth, not three.

tickbit.in
Kanban board with time tracked per task visible, project burn-down on the side

Built for how it services actually work

01

Role-based access + custom permissions

Admin, team lead, member roles built in. Custom permissions on Pro.

02

Task management with Kanban

Tasks, statuses, comments, assignments, all wired to time tracking.

03

Multi-client profitability dashboard

Live margin per client, per project, INR cost against foreign-currency revenue.

04

Multi-currency invoicing

USD, EUR, GBP, AED with GST zero-rated declaration built in.

The Pro plan at ₹499/user/month (₹399/user/month annual) is the right fit for IT services teams: unlimited users, full profitability dashboard, custom permissions, multi-currency invoicing. Business plan available for larger teams with SSO and API access.

See full pricing →

Frequently asked questions

Does it handle multiple departments and reporting lines?

Yes. Projects can be assigned to specific team leads, who see only their team’s data. Members see only their assigned work. Admins see across the company. On Pro, custom permissions let you carve out access for finance, operations, or HR specifically. The structure scales as you add departments without breaking.

We bill different clients at different rates. Can tickbit handle that?

Yes. Rates cascade at three levels: user default, customer override, and project override. Set your base team rates once, then adjust per client or per project as needed. Invoices generate using the correct rate for each project automatically. The profitability dashboard uses these same rates for margin calculation.

How does billing work as we add and remove team members?

Razorpay subscription billing auto-adjusts seat count as your team changes, prorated to the day. Add a contractor for two weeks, pay for two weeks. Remove them, the next invoice reflects the change. No manual seat management, no surprise charges at renewal.

Can we manage 50+ clients without the dashboard becoming unusable?

Yes. The client list supports filtering by status, currency, and assigned lead. The profitability dashboard sorts by margin, hours, or revenue. Individual client views show project history, invoice history, and live margin. The product is built for IT services running 30+ active clients, not just five-client agencies.

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